Communication

Your dedicated Property Manager will discuss your individual needs and develop a tailored policy for the prompt response and resolution of matters that best serve you and your investment. 

We believe that being transparent helps us form the foundations for a strong working relationship with you.

Equally as important, is what we consider are the responsibilities of our owners and tenants to ensure a mutually beneficial outcome for all parties.

Getting Your Property Rented

When you enlist us to manage your investment property, we will:

Coordinate the marketing

  • Inspect and compile notes specific to the features of your property

  • Compose an advert

  • Engage our professional photographer to photograph the property

List it

  • We’ll have the property listed on our preferred real estate websites within 48 hours

  • Erect a ‘For Lease’ sign at your property within 48 hours (on request and only if signboards are permitted)

Conduct open homes

  • Schedule twice weekly open for inspections until the property is rented (subject to access being provided by any current occupant)

  • Only let your property for the agreed amount of rent (as outlined in your management agreement with us) or higher. We will not let your property at a lower amount without first obtaining your permission

Vet all applications

  • Do our due diligence on potential tenants via the appropriate tenancy databases (TRA & TICA) 

  • Verify the applicants past renting references, current employment status and income  

  • Refer all potentially suitable applications to you for approval (unless instructed otherwise)

Do the paperwork

  • Complete and execute a signed tenancy agreement and forward a copy to you

  • Only give the tenant possession of your property once the rental application process has been approved

  • Carry out a comprehensive ingoing inspection report with photographic evidence

Collect ingoing costs

  • Lodge the collected bond in accordance with the current legislation

  • Collect 2 weeks rent up front

Stay in touch

  • Have regular contact and feedback for you throughout the rental process


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